Monday, April 9, 2018

Vacancies at Ocean Paradise Resort in Zanzibar and South Beach Resort in Kigamboni-Dar es salaam

  Xpresstz       Monday, April 9, 2018

Details
Application deadline2018-04-25
Salary Range (Tsh)500,001 - 1,000,000
Business / Employer name AVZL OCEAN PARADISE RESORT &SPA
Company Industry Hospitality & Leisure
Job Level Management level
Work Type Full Time Highest
Qualification Diploma
Years of Experience1 year
Location
Other Zanzibar District Zanzibar
Description
Responsibilities
Provide upscale guest service experiences for clients throughout their stay
Ensure clients are properly greeted upon their arrival
Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
Coordinate luggage collection and storage

Oversee check-in and check-out procedures, including reservations and financial transactions
Promptly address guests’ requests, like in-room dining
Actively listen to and resolve complaints
Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
Inform clients of our hotel services, including breakfast and dining options
Promote all hotel amenities, conveniences and programs offered
Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures
Appraise team’s performance and produce regular reports
Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience
Examine daily duties, assign tasks and check on progress
Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings Recommend local tourist spots, including places to dine, shop and sight-see

Establish friendly relationships with regular hotel clients Requirements
Proven work experience as a Guest Relations Manager, Hotel Manager or similar role
Understanding of all hotel management best practices and relevant laws
Hands-on experience with Hotel Management software (PMS)
Proficiency in English; knowledge of other languages is a plus
Customer service drive with outstanding communication and active listening skills
Excellent problem-solving and multitasking skills
Leadership skills along with the ability to motivate a team into high performance
Ability to work flexible hours
 
Location
Temeke, Kigamboni Dar Es Salaam
Description
WANTED EXPERIENCE SMART ENGLISH SPEAKING FEMALE OUT DOOR MARKETING EXECUTIVE FOR BEACH RESORT . SHE SHOULD BE SMART ENGLISH SPEAKING COMPULSORY SHE SHOULD BE STRONG IN COMMUNICATION AND GO GET BUSINESS FORM CORPORATE COMPANIES FOR CONFERENCE, TEAM BUILDING , FAMILY RETREAT.
ONLY EXPERIENCE PERSON SHOULD COME FOR WALK INN INTERVIEW AT SOUTH BEACH RESORT KIGAMBONI , DAR ES SALAAM. DT. 09TH APRIL TO 16TH APRIL 18
WANTED EXPERIENCE SMART ENGLISH SPEAKING FEMALE OUT DOOR MARKETING EXECUTIVE FOR BEACH RESORT . SHE SHOULD BE SMART ENGLISH SPEAKING COMPULSORY SHE SHOULD BE STRONG IN COMMUNICATION AND GO GET BUSINESS FORM CORPORATE COMPANIES FOR CONFERENCE, TEAM BUILDING , FAMILY RETREAT.
ONLY EXPERIENCE PERSON SHOULD COME FOR WALK INN INTERVIEW AT SOUTH BEACH RESORT KIGAMBONI , DAR ES SALAAM. DT. 09TH APRIL TO 16TH APRIL 18
Previous
« Prev Post

No comments:

Post a Comment