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Opportunities at Exim Bank-Morogoro, Mwanza, and Zanzibar

Published by Ajira Zetu tz on Friday, June 1, 2018

J1Image result for Exim Bank
  • Job Category : Management
  • Job Code : BM
  • Job Name : Branch Manager
  • Details :Position:Branch ManagerPosts: 3
    Branches:Morogoro, Mwanza, and Zanzibar
    Reporting to:Cluster Head
    Location: Morogoro, Mwanza, and Zanzibar
    Application Deadline: 8th June, 2018
    To meet branch Retail and SME Financial Targets through a World class Sales and Service Management system and within established product programs through the branch.
    To work closely with Central Operations Unit to operate and maintain a smooth running and operationally efficient branch, that conform to the financial institutions and BOT regulations, rules and guidelines issued from time to time. This will include servicing corporate customers.

  • Accountable for all aspects of running a successful branch, delivering great business performance and leading and motivating a team that provides the best customer experience in your area.
  • Primary responsibility will be to drive business (CASA and Fee Growth) product sales and Customer Service with oversight on branch operations, compliance and control
  • Understand your customer base and identify opportunities to build and grow profitable Relationships.
  • Deliver against business and sales performance.
  • Acquire new customers and retain and grow your relationships with existing customers.
  • Responsible for the operational efficiency of the branch and productivity of its staff.
  • Responsible for the operation and maintenance of the integrated systems, and retention of accurate and up to date records of all transactions including inter-bank transactions.
  • Prepare periodic and statutory reports for management.
  • Have a good understanding of branch control procedures with specific focus on financial security.
  • Take ownership for resolving complex problems, working with colleagues in other offices/Branches to provide a seamless experience for your customers
  • Provide a superior level of customer relations and promote the service culture through coaching, Guidance and staff motivation.
  • Participate in community affairs to increase the bank’s visibility and enhance new and existing Business opportunities
  • Perform other duties in the absence of the MCSOP / Ops Manager as directed by the Cluster Head
  • Manage your resources effectively and within budget.
  • Set challenging performance and business objectives.
  • Work to your peoples’ strengths and instill in them the passion and commitment to deliver an exceptional service.
  • Monitor your teams’ effectiveness by developing individual performance objectives and make recommendations for improvements, while also being accountable for achieving sales and customer satisfaction objectives.
  • Address and manage under performance as soon as it is identified following company guidelines.
Internal:Regular contact with the CEO, CFO, Head of Retail, Head of Liability, Cluster Heads and other Managers
External:Regular interaction with customers, clients and progress meetings with management
  • At least 5 years experience in the banking Industry
  • Good leadership, people management and banking skills
  • Knowledge of relevant legislation, sales and business principles,
  • Outstanding communication skills
  • Strong commercial know-how and first-class decision-making abilities.
  • Be a good relationship builder and a strategic thinker rather than just operational.
  • Resilient under pressure.
  1. OTHER
  • Carry out work in accordance with the banks procedures
  • Perform the assigned tasks with due diligence
  • Eliminate waste of whatever form, suggest the use of new practices and contribute to the continuous improvement of the bank
  • Download a PDF of this Job Descriptionhere.
Apply For This Position

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