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Career Opportunities at Shangri-la Investment Limited

Published by Ajira Zetu tz on Wednesday, August 29, 2018


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Shangri-La is the best furniture supermarket Located in Tazara, Near TBC Fm, Dar es Salaam which deals with supplying retail and wholesale home and office furniture, lighting products & curtains. The company has devoted to offering customers the best brand products and package giveaways at the best lower prices. Shangri-La is committed to beautifying the country by supplying the world’s first-class products to the people.

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In achieving its mission, the company is looking for highly qualified, motivated and experienced individuals to fill the position of Customer Service Assistant
Qualification: Degree/Diploma
Experience Level: Mid-level
Experience Length: 2 Years

Job Description:

  • Create a better experience for customers by providing assistance and product information
  • Deal directly with customers either by telephone, electronically or face to face
  • Handle and resolve customer complaints.
  • Respond promptly to customer inquiries.
  • Ensure customer information and signatures are up-to-date promptly
  • Ensure customer information is kept confidential and only released to the right persons.
  • Comply with KYC Regulation.

Desired Skills & Attributes Education and Experience

  • Degree/Diploma in Business Administration/Social sciences or related
  • At least 2 years’ Experience in Furniture business/supermarket specifically customer service/sales/Marketing of Furniture products.
  • D Computer literate in using Excel/Ms word etc
  • Good command in English & Swahili
Ladies are highly encouraged to apply for this position
Application deadline: 25th Sept 2018

Application Instructions:

To apply, email your CV and Cover Letter to shangrilatanzania@gmail.com or send your application to:
The Human Resources Manager
Shangri-La Investment Limited P.O.Box 40911
Temeke, Dar Es Salaam
Mobile: 0714752927

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