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Career Opportunities at African Management Services Company (AMSCO)

Published by Ajira Zetu tz on Friday, September 21, 2018


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Branch Manager Jobs 


Our client is a part of an African bank, which operates through a network of commercial banks in 18 countries. Currently, the bank in Tanzania has a network of 27 branches.
Based in Morogoro, this role is responsible for ensuring overall Branch Management; staff management, business growth and development, operational excellence. Also to develop and implement business strategies to deliver performance and growth targets while maintaining a good business environment.

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  • Advise walk-in clients on the various accounts and facilities
  • Be involved in corporate social responsibility to improve visibility for the bank
  • Build and improve the quality of business and retail clients
  • Check and forward daily and weekly reports to Head office departments
  • Ensure Branch coordination; weekly and monthly meetings with retail officers, Branch meetings and training of branch staff
  • Ensure branch staffs comply with statutory regulations and bank internal procedures
  • Ensure the development of branch profitability
  • Ensure service delivery standards are maintained in the branch
  • Establish and develop sales opportunities to archive targets and meet customers’ expectations
  • Implement business plans prepared in collaboration with the sales coordination structure to ensure achievement of objectives
  • Implement, monitor and analyze the achievements of the branch objectives.
  • Make regular customer visits to retain existing customers and to build loyalty
  • Manage and monitor team workflow at the branch in line with set targets
  • Manage term deposits
  • Monitor and analyze with Sales Coordination Unit, the quantitative and qualitative achievements of the branch
  • Monitor commercial risk and debt collection
  • Monitor overstepping reports and advising accordingly
  • Organize the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns
  • Prepare and analyze credit applications for presentation to the credit department.
  • Prepare the branch budget and strategy and ensure profitability
  • Promote new business by selling banks products to new clients
  • Provide customer balances
  • Review all branch reports and oversee daily operations of all areas of the branch
  • Any duty as may be assigned by a supervisor and or Head of Retail

Technical Skills

  • Knowledge of banking
  • Knowledge of market practice
  • Excellent analytical and interpretational skills
  • People management skills
  • Budgeting skills
  • Excellent planning, organisation and execution skills
  • Positive and flexible attitude towards change and competition
  • Computer literacy and familiarity with standard office computer applications
  • Strong problem solving and decision making skills

 Other Skills and Professional Qualifications

  • An Advanced Diploma/Degree in either Commerce, Finance or Marketing
  • A minimum of 4 years’ experience in Banking Operations
  • A good understanding of Banking Operations and Products
  • Knowledge of Microsoft Excel Products
  • Excellent interpersonal and communication skills
  • Conflict resolution skills
  • Negotiation and influencing skills
  • Team player and strong leadership and management skills.
Ref: KEN000222/WA

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