Customer Service Representative
DRG Company Tanzania
Job description Do you enjoy helping others? Are you looking for
a company with great benefits and monetary incentives? We want to hear
THE LIST OF ADVERTISED OPPORTUNITIES TODAY (463+ POSTS)
– As a Customer Care Assistant working in a call center environment, you
will be working to support customers with their accounts. Your
responsibilities will include, but are not limited to the following:
– Ability to navigate through multiple computer applications with speed and accuracy.
– Ability to work with customers to resolve inquiries.
– Provide troubleshooting assistance to customers
– Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
– Maintain a high level of world class customer service/professionalism to a wide range of customers.
– Recommend products that best suit the customer.
– Maintain a positive environment, working with co-workers and customers within a diverse culture.
– Excellent telephone manner and listening skills.
– he ability to relate to customers in a professional and courteous manner.
– he ability to work in a team environment.
– he ability to work under pressure.
– he ability to sit for long periods of time.
– Excellent attention to detail and multi-tasking ability.
– Self-motivation to work under his/her own initiative.