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Employment Opportunities at DRG Company,

Published by Ajira Zetu tz on Sunday, November 18, 2018

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Job description
Do you enjoy helping others? Are you looking for a company with great benefits and monetary incentives? We want to hear from you!

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Job Description
As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts. Your responsibilities will include, but are not limited to the following:


  • Ability to navigate through multiple computer applications with speed and accuracy.
  • Ability to work with customers to resolve inquiries.
  • Provide troubleshooting assistance to customers
  • Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
  • Maintain a high level of world class customer service/professionalism to a wide range of customers.
  • Recommend products that best suit the customer.
  • Maintain a positive environment, working with co-workers and customers within a diverse culture.
  • Excellent telephone manner and listening skills.
  • Ability to relate to customers in a professional and courteous manner.
  • Ability to work in a team environment.
  • Ability to work under pressure.
  • Ability to sit for long periods of time.
Excellent attention to detail and multi-tasking ability.
Self-motivation to work under his/her own initiative.
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